How To Setup Your maxxOne System
You've made a fantastic decision in choosing MaxxOne as your security solution. To get the best out of your system, we've provided some quick and easy to follow guides to make your initial setup effortlessly simple.

You can watch the videos or just follow the step by step guide in each section.
 Connecting your cameras to your DVR
In this tutorial we will be connecting an analogue camera to a DVR.
Step by step guide

1. After installing your analogue camera, plug the BNC connector attached to the camera into the BNC port on your pre-terminated cable.

2. You push the connector into the BNC port on your cable and then twist it into place to ensure a firm connection.
3. Now plug the DC connector into the DC port on your pre-terminated cable.

4. Next, plug the opposite BNC end of the pre-terminated cable into an available camera port on the back of your recorder. Twist it into place to ensure a firm connection.

5. Once done, plug the opposite DC end of the pre-terminated cable into a power supply.

6. We can now connect the recorder to the provided power supply. (This is a separate power supply to the one used with the camera.)

7. Connect your recorder to your router using an Ethernet cable.

Please note: You will also need to connect your recorder to a monitor using either HDMI or VGA connection.

 Using the Setup Wizard
In this video we'll be navigating the Setup Wizard on your Elite NVR or DVR.
Step by step guide

1. The first time you switch on your recorder, you will see the on-screen wizard.

2. Click the Start Wizard prompt.

3. From here check that DHCP is ticked, if not, tick it. This allows your recorder access to the internet so you can use the mobile app which we will cover in another video. Once that is done, click next.

4. From here you can update the date and time to your local time and then click next.

5. This screen allows you to link IP cameras to your recorder. We currently aren't utilising any IP cameras so click next.

6. The next screen is used to format any new hard drives, these are pre-formatted by us so you can click next on this screen too.

7. Resolution is usually defaulted to your current screen resolution, if it hasn’t automatically set the correct resolution, you can change it here. Once done, click next.

8. Here you can see the P2P information on your recorder. This will become important when we set up the mobile app which we will cover in another video. For now, click next.

9. The final screen gives you an overview of the settings that your recorder is using. You can now click Finish.
 viewing Your Cameras On your mobile app
In this video we'll be setting up the MaxxOne app so you can view your CCTV.
Step by step guide

1. Firstly, download the MaxxOne app onto your mobile device from the Android Play store or the Apple App store dependant on your device.

2. Once installed, tap to open the MaxxOne app.

3. Once that is done, tap the menu icon in the top left corner of the app.

4. From here, tap Device on the left.

5. Remember to have your recorder switched on and connected to the internet and a monitor. From the menu click system and then network. From here click on P2P at the top of the screen. Here you will see your QR code.

6. From here we can tap the + icon and then tap Import Devices.

7. Hold you phone up to the QR code on the top of your recorder.

8. This will allow your mobile device to link to your DVR.

9. You will now see your DVRs details on-screen and you can now tap Save in the top right corner.

10. This will revert you back to the Live View screen.

11. Your Maxxone app is now linked to your DVR and you can view your cameras anytime from your mobile device.
 setting up email notifications on your dVR
In this video you'll be shown how to set up our email notifications on our MaxxOne recorder. 
Step by step guide

1. First, scroll to the bottom of your screen and choose click the left-hand menu button. You may have to insert your password to access the menu.

2. Once you are on the Main menu, select Network at the top of the screen and then click Email on the left.

3. You will now need to fill in each parameter exactly as I do to ensure that your emails send correctly.

4. First ensure that Email is ticked on, if not tick it. Your encryption needs to be set to Auto.

5. From here we can start to input our specific details. Please set your SMTP port to ‘00587’.

6. If you are sending emails to a Gmail account then you need to use ‘’ as your SMTP Server. However, if you are sending emails to a Hotmail account then you need to use ‘’ as your SMTP Server. I am using a Gmail account for this example.

7. (If you are using neither of these two email providers then you will need to look on google for the SMTP server that your email provider is using.)

8. OK once all that is set up you will need to set up your username and password parameters. Your username is going to be the email address that you are sending your notifications to. The password will be the password that you use to sign into your email account.

9. Next we will setup the Sender and Recipients. The Sender will also be set as your email address. As will the first recipient. If you want to send email notifications to more than one email address then you can add more recipients.

10. The next step is to decide the interval that you want to send emails. The lower the Interval the more emails that will be sent. I would suggest setting this around 5 minutes or above.

11. Now that this is all setup, we need to click Apply in the bottom right corner.

12. Now we are ready to test our email notifications are being sent. Click Email Test and hopefully you will see a pop-up menu appear on your recorder that reads ‘Test email was successful’

13. You can now check your email account on your device for a test email.

14. You must ensure to check in your Gmail accounts Security settings for Less secure app access and set this to On.

15. To do this you need to open your Gmail account on your mobile device, tap your account name in the top right corner and select 'Manage your Google Account'. From here you need to select the Security tab and scroll down to the 'Less secure app access' section and set this to ON.

16. Once you have ensured that this is switched on you will need to send your Test email to ensure everything is working as intended.

 exporting footage from your DVR to A USB Drive
In this video we will be exporting footage from our MaxxOne recorder.
Step by step guide

1. First you will need to plug in a USB drive into one of the available USB slots on your recorder.

2. Once done you can scroll to the bottom of the screen and select the Playback menu.

3. Once in the Playback menu, you can choose which cameras you want to view and what date and time you wish to view them at. Once you have chosen all of the necessary parameters you will need to select the Video Clip tool (This looks like a pair of open scissors)

4. You can now left click on the timeline and drag your mouse over the footage that you want to export. Each line of the timeline represents a different camera and its footage.

5. Once you have selected the footage you want to export you will notice that the Video Clip symbol has changed from a pair of scissors into a Floppy Disk symbol known as the Back-up tool.

6. Select the Back-up tool (Floppy Disk) and a new menu will appear with the parameters of how you wish to save your exported footage.

7. I would suggest using either AVI and MP4 as these are common for video today. I will use MP4 for this example.

8. Once done, click Save and you will be taken through to another new menu where you will see your USB drive that you have plugged in.

9. Choose an area of your USB that you wish to save your footage to. You can always set up a folder so you can save all your footage in one place. Once you have chosen, click OK.

10. You can now remove your USB from your recorder and plug it into your PC or Laptop. I would suggest downloading and using VLC media player to view your footage.

11. Open your footage on your PC and you can now watch it back via VLC media player.

 Further Support
For further support please contact our dedicated UK Technical Support team at
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